Re: Install problem NewEra 3.1: can't make private workspace

Jens Ebert wrote: > > Hi, > > we just got NewEra 3.1 to recover from a possible bug with cursor handling. > Installation > went smooth, but at the end my private workspace pws_xy was said to be > converted, > but after this it was completely gone :-( > > We are running NE on Win95 with Informix Online 7.13 on a HP-UX 10.10 > server backend. > Trying to make a new private workspace with RSAT fails after some time. > During this time, > I can see the database pws_xy on the server, but than I always get the > error message saying > that the project informix can't be created in the private workspace. After > this, the database > pws_xy is gone. > > Anyone can help me with some hints to try ??? You may have the following: From: Jay A. Eakins[SMTP:jeakins@informix.com] <- Jay is in Tech Support, you might want to contact him directly Sent: Friday, October 24, 1997 7:32 AM Subject: FYI: Solution to NewEra pws creation error FYI NewEra folks: There have been a good number of cases recently with customers upgrading to NewEra 3.1 failing to create the private workspace due to an error -66627/-329 in phase 2 of the workspace creation. It turns out that NewEra 3.1 requires that you have an entry in the domain name field of the tcp-ip DNS configuration tab. NewEra 3.0 would create the private workspace successfully if this field was blank, but it must be present for 3.1. So, if the machine is not connected to the network, add something like na.informix.com in the domain name field and reboot the machine. NE 3.1's RSAT should now be able to successfully create the private workspace. This has been confirmed to resolve the problem in a couple of instances so far, and I am still waiting on feedback from one more. But I thought you should be aware of this possible resolution since so many customers have been encountering this problem. > > Thank you, > Jens I think also we found that setting up pws while *NOT* connected to network works, and works while connected thereafter. Let me know if this isn't the problem. We have several folks who have installed successfully, but there were problems. //////////////// ======================================================= ////////// // Dennis J. Pimple Informix Software, Inc. ////// / /// Principal Consultant 5299 DTC Blvd Suite 740 ///// // //// dennisp@informix.com Englewood CO 80111 //// // ///// /// // ////// recept: 303-850-0210 // // /////// direct: 303-740-5611 Opinions expressed are mine, / /////////// fax: 303-843-6408 and do not necessarily //////////////// http://www.informix.com reflect those of my employer