Re: Documentation (was SMP and 7.x performance questions)
Posted in 1996
My notes are from the Original Informix Mailer. It made BETA everyone, it
is true. I'll even fax you a copy of the memo enclosed. Use the contact
fax number or Todd Katz todd@informix.com.
The original doc (memo) clearly states "INFORMIX TECHNICAL SUPPORT IS NOT
INVOLVED IN THIS CD-DOC BETA PROGRAM", so that means They can not help you.
Have a nice day!
-------------------------------------------------------------------------
Cheryl Kendricks
Internet: cherylk@spamis.jcdc.doleta.gov
OR
cherylk@prod1.jcdc.doleta.gov
OR
kendric@gwysmtp.jcdc.doleta.gov
DTSI, Inc. Voice: 1-800-598-5008
Database Administrator - DOL Job Corps San Marcos, Texas
------------------------------------------------------------------------
On Wed, 20 Mar 1996, Gavin Nour wrote:
} There was a lot of talk last year about Informix documentation to be
} published on CD. There was also a survey at last years worldwide user
} conference asking for input. Late last year somebody at Informix even
} went as far as telling me that Online documentation on CD was
} available - so I tried to order it and of course discovered it wasn't!
}
}
} So, as much as I would like to check it out, I have not been given the
} opportunity - does anyone else know if the project is still going
} ahead? Did the product actually get off the ground and make Beta as
} suggested below by Cheryl? Perhaps somebody from Informix could
} respond.
}
} cherylk@prod1.jcdc.doleta.gov (Cheryl Kendricks) wrote:
}
} >Has anyone checked out the Beta CD-Doc's By Informix?
} >
} >
} > -------------------------------------------------------------------------
} > Cheryl Kendricks
} > Internet: cherylk@spamis.jcdc.doleta.gov
} > OR
} > cherylk@prod1.jcdc.doleta.gov
} > OR
} > kendric@gwysmtp.jcdc.doleta.gov
} > DTSI, Inc. Voice: 1-800-598-5008
} > Database Adminstrator - DOL Job Corps San Marcos, Texas
} > ------------------------------------------------------------------------
} >
} >
} >On Wed, 13 Mar 1996, Gavin Nour wrote:
} >
} >} [snip]
} >}
} >} someone correctly observed:
} >} >> additional options and parameters that it supports. The onstat utility
} >} >> is ***greatly*** improved, although somewhat sparsely documented.
} >}
} >} but Dave Kosenko <davek@informix.com> from "Informix Professional
} >} Services" wrote:
} >} >Much of the onstat output that is undocumented is meaningless without an
} >} >understanding of complex internals. This is not to say that all the undoc'ed
} >} >stuff requires a rocket scientist; just that some of it isn't worth bothering
} >} >to document for the vast majority of users.
} >}
} >} I say:
} >} What about the remaining users who have a good understanding of the
} >} internals and want to know!!!! If the utilities provide useful
} >} information - tell us what it means. If the information is of no use
} >} take it out, but don't report lots of "stuff" and then leave us
} >} guessing.
} >}
} >} Informix documentation has had a reputation for being a bit on the
} >} light side - which may be ok for clarity but when we want to get down
} >} to the nitty gritty, where can we go for the information? Most of the
} >} time Informix support is unable to answer questions about the
} >} undocumented output of various utilities - now I just don't bother
} >} asking. It would help if internal documentation was made available so
} >} that the various local support teams could answer questions, but sadly
} >} that does not appear to be the case.
} >}
} >} Whilst I agree that the documentation has improved significantly over
} >} the last few years, there is still plenty of room for further
} >} improvement. I hope the attitude of "it isn't worth bothering to
} >} document" changes soon.
} >}
} >} (c) 1996, All rights reserved.
} >} __________________________________________________________
} >} | o o |
} >} | Gavin Nour: nourg@acslink.net.au |
} >} | Director: Select Software Solutions Pty Ltd. |
} >} | Secretary: Informix User Group NSW, Australia. |
} >} | Committee member: International Informix User Group. |
} >} | Mobile: +(61) 0419 803 113 |
} >} | o o |
} >} |__________________________________________________________|
} >}
}
} (c) 1996, All rights reserved.
} __________________________________________________________
} | o o |
} | Gavin Nour: nourg@acslink.net.au |
} | Director: Select Software Solutions Pty Ltd. |
} | Secretary: Informix User Group NSW, Australia. |
} | Committee member: International Informix User Group. |
} | Mobile: +(61) 0419 803 113 |
} | o o |
} |__________________________________________________________|
}