Informix Error -21401: brand: Cannot open file -- file probably not in current directory.
Cause and resolution
brand: Cannot open file -- file probably not in current directory.
The file might not have been transferred correctly from media. Reload the product from the media and reinstall. If the error recurs, note all circumstances and contact IBM Informix Technical Support.
Oninit® Troubleshooting Guidance
Reasons / Common Causes
-21401 fires when the branding step can't open a file it expects in the current directory — per the official guidance, likely because the file wasn't transferred correctly from installation media.
- The file not having transferred correctly from the installation media, per the official guidance — the direct, only cause.
Solutions / Resolution
- Reload the product from the media and reinstall, per the official guidance.
- If the error recurs, note all circumstances and contact IBM Informix Technical Support, per the official guidance.
Examples
N/A
No specific triggering statement is documented beyond a missing/untransferred file.
Diagnostic Checks
- Confirm the expected file exists in the current directory, and reload from media if it doesn't.
Related Errors / Related Topics
- -21406 — "program: Cannot open file." The same class of file-open error, in the general installation-program context rather than specifically branding.
- -21413 — "Cannot open file; system error number." A related file-open error, one that carries an operating-system error number.
The branding step couldn't open an expected file — reload the product from media and reinstall.