What are OnSupport stand-by administration services?
Stand-by administration services are only available to those companies who have had an OnSupport health check within the previous 12 months. Provided on a daily, weekly or monthly basis, Oninit® provides an onsite temporary database or system administrator to manage the Informix systems in a resident capacity.
What are the key benefits to OnSupport stand-by administration services?
OnSupport stand-by administration is the most cost-effective way of ensuring continuity. It doesn't waste time, consume vast sums of money or expose you to risk. The selection process has been performed and you are guaranteed a replacement of the right quality regardless of the immediacy of the need.
Costs are budgeted and predicted well in advance which means that other projects are not affected due to unusual or high unforeseen personnel cost.
The replacement individual already has a detailed understanding of your system. This is fully documented and available to every support engineer and consultant. This includes a detailed description of your recovery strategy.
Specific tasks that need to be performed can be fully documented so that you can be 100% confident that the system will be well cared for.
Our engineers are fully insured for the task that they are employed to do so that risk is further reduced.