Re: Quality of Informix Support

eelconi@hacktic.nl (eelconi) writes: >naomi@anasazi.com (Naomi Walker) writes: >>I thought the bug list could be obtained from Informixlink. >Thats right... but you have to pay for Informixlink. I think they should >pay me for having to put up with all those bugs ! ;) >IMHO Informixlink should be a free service for all those people using >Informix products ! $.02 from an Informix employee: InformixLink is not a profit center for the company, the fee is to maintain it. If InformixLink were free, you *would* pay for it, because the cost of product would go up to cover it (Maintenance is the same; there is very little profit in Maintenance; it all goes into product development and tech supprt). So, by charging a fee for Link, we assure that only those who want it pay for it, instead of everyone. The bug list available via InformixLink is partial. I don't know absolute policy but "sensitive" bugs (those that would harm us if our competitors found out) are not posted. I'm sure there are many reasons why a bug wouldn't make a public list, as anyone can understand. ======================================================================= Dennis J. Pimple dennisp@informix.com Opinions expressed Senior Consultant -------------------- are mine, and do not Informix Software Inc Voice: 303-850-0210 necessarily reflect Denver Colorado USA Fax: 303-779-4025 those of my employer.