Re: Client SDK 2.90 - where is it ?

Neil Truby wrote: > But Informix is a comparatively recent migrant to PA, and it may well be > that it works very smoothly for other "mainstream" IBM products, and the > Informix users perceptions are unrepresentative. > > Don't know about all of the other products either but some of the IBM support is excellent while other areas are a bit lacking. Support is basically the same provided you can play the guessing game correctly. Here's how it works: You have to provide leading questions to the support people so that they don't have to give you the answer or try to work the problem outside of your questions. If you don't ask the right question they can't give you the right answer. This way they can work the problem without any independent thought. You find yourself in many situations talking and muttering to yourself, and after a while you can just hang up the phone because you are really just talking to yourself. Or just pick up the phone from the beginning and pretend to call tech support, it's almost therapeutic--and more effective. The dial tone puts you into a kind of daze...note to self... 8-)