HELP ...
Posted in 2000
Topics: Error Codes & Troubleshooting, Logging & Checkpoints
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I am sending this email from MS-OUTLOOK 98 on my pc ... sorry if it
converted to MIME format !
17:11:17 Checkpoint Completed: duration was 0 seconds.
17:21:25 Checkpoint Completed: duration was 0 seconds.
17:24:39 Assert Failed: Internal Error - Segmentation Violation
17:24:39 Who: Session(131, karim@biruni, 13285, 273001632)
Thread(162, sqlexec, 10439d80, 1)
17:24:39 Results: OnLine must abort
17:24:39 Action: Reinitialize shared memory
17:24:39 See Also: /tmp/af.a28217, shmem.a28217.0
17:24:42 rsinit.c, line 9499, thread 162, proc id 626, Segmentation
Violation.
17:24:42 PANIC: Attempting to bring system down
I want to decipher above remarks from my "online.log" file.
Thanks.
Shahid Mehmood
Software Designer II
Information Systems Department
The Aga Khan University
Karachi
Official:Y
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<TITLE>HELP ...</TITLE>
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<P><FONT COLOR=3D"#800080" SIZE=3D2 FACE=3D"Comic Sans MS">I am sending =
this email from MS-OUTLOOK 98 on my pc ... sorry if it converted to =
MIME format !</FONT>
</P>
<P><FONT COLOR=3D"#800080" SIZE=3D2 FACE=3D"Comic Sans =
MS">17:11:17 Checkpoint Completed: duration was 0 =
seconds.</FONT>
<BR><FONT COLOR=3D"#800080" SIZE=3D2 FACE=3D"Comic Sans =
MS">17:21:25 Checkpoint Completed: duration was 0 =
seconds.</FONT>
<BR><FONT COLOR=3D"#800080" SIZE=3D2 FACE=3D"Comic Sans =
MS">17:24:39 Assert Failed: Internal Error - Segmentation =
Violation</FONT>
<BR><FONT COLOR=3D"#800080" SIZE=3D2 FACE=3D"Comic Sans =
MS">17:24:39 Who: Session(131, karim@biruni, 13285, =
273001632)</FONT>
<BR><FONT COLOR=3D"#800080" SIZE=3D2 FACE=3D"Comic Sans =
MS"> &n=
bsp; Thread(162, sqlexec, 10439d80, 1)</FONT>
<BR><FONT COLOR=3D"#800080" SIZE=3D2 FACE=3D"Comic Sans =
MS">17:24:39 Results: OnLine must abort</FONT>
<BR><FONT COLOR=3D"#800080" SIZE=3D2 FACE=3D"Comic Sans =
MS">17:24:39 Action: Reinitialize shared memory</FONT>
<BR><FONT COLOR=3D"#800080" SIZE=3D2 FACE=3D"Comic Sans =
MS">17:24:39 See Also: /tmp/af.a28217, =
shmem.a28217.0</FONT>
<BR><FONT COLOR=3D"#800080" SIZE=3D2 FACE=3D"Comic Sans =
MS">17:24:42 rsinit.c, line 9499, thread 162, proc id 626, =
Segmentation Violation.</FONT>
<BR><FONT COLOR=3D"#800080" SIZE=3D2 FACE=3D"Comic Sans =
MS">17:24:42 PANIC: Attempting to bring system =
down</FONT>
</P>
<P><FONT COLOR=3D"#800080" SIZE=3D2 FACE=3D"Comic Sans MS">I want to =
decipher above remarks from my "online.log" file.</FONT>
</P>
<P><FONT COLOR=3D"#800080" SIZE=3D2 FACE=3D"Comic Sans =
MS">Thanks.</FONT>
</P>
<P><B><FONT SIZE=3D2 FACE=3D"Comic Sans MS">Shahid Mehmood</FONT></B>
<BR><FONT SIZE=3D1 FACE=3D"Comic Sans MS">Software Designer II</FONT>
<BR><FONT SIZE=3D1 FACE=3D"Comic Sans MS">Information Systems =
Department</FONT>
<BR><FONT SIZE=3D1 FACE=3D"Comic Sans MS">The Aga Khan =
University</FONT>
<BR><FONT SIZE=3D1 FACE=3D"Comic Sans MS">Karachi</FONT>
<BR><FONT SIZE=3D1 FACE=3D"Comic Sans MS">Official:Y</FONT>
</P>
<BR>
</BODY>
</HTML>
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shahid.mehmood@aku.edu wrote:
> I am sending this email from MS-OUTLOOK 98 on my pc ... sorry if it
> converted to MIME format !
Apology accepted, but please try to reconfigure Outlook to post text rather
than HTML/MIME.
> 17:11:17 Checkpoint Completed: duration was 0 seconds.
> 17:21:25 Checkpoint Completed: duration was 0 seconds.
> 17:24:39 Assert Failed: Internal Error - Segmentation Violation
> 17:24:39 Who: Session(131, karim@biruni, 13285, 273001632)
> Thread(162, sqlexec, 10439d80, 1)
> 17:24:39 Results: OnLine must abort
> 17:24:39 Action: Reinitialize shared memory
> 17:24:39 See Also: /tmp/af.a28217, shmem.a28217.0
> 17:24:42 rsinit.c, line 9499, thread 162, proc id 626, Segmentation
> Violation.
> 17:24:42 PANIC: Attempting to bring system down>
> I want to decipher above remarks from my "online.log" file.
Doesn't say much beyond: "Server fall down, go boom!"
Seriously, does the af file (/tmp/af.a28217) say more? Usually there is a
stack trace there. Also what platform and IDS version is this? I see you
have a shared memory dump file, call tech support (you do have support,
right?) and find out what onstat output they want from the memory dump file.
Chances are if you send them the af file and onstat output taken from the
shared memory dump they will recognize the bug and give you a workaround or
tell you what version to upgrade to in order to get the fix.
Art S. Kagel