Support for CSDK?
Posted in 2006
Topics: General Discussion
Last year when we asked for some help with a CSDK issue, we were told that we needed a support contract. My VAR and I have been trying for a week to get someone at Informix to tell us what in the heck we needed to purchase to get CSDK added to our PPA account. Anyone know? TIA, Dave -- Dave Thacker, Senior Systems Administrator Omni Hotels Reservation Center V: 402.952.6535 F: 402-334-8013 M: 402-981-4613 (24/7)
Hi Dave, First time support for Informix Client SDK can be purchased with the part number D6DDNLL C-SDK Registered User license + maint 12 months The renewal part number for the second year and beyond is E2DDQLL Registered User means 'developer'. This part number is for developer support on the Client SDK package. Hope this is helpful. Ron Walker IBM Techline Dave Thacker wrote: > Last year when we asked for some help with a CSDK issue, we were told > that we needed a support contract. My VAR and I have been trying for a > week to get someone at Informix to tell us what in the heck we needed to > purchase to get CSDK added to our PPA account. Anyone know? > > TIA, Dave > > -- > Dave Thacker, Senior Systems Administrator > Omni Hotels Reservation Center > V: 402.952.6535 F: 402-334-8013 M: 402-981-4613 (24/7)