upgrade failure
Bill Hamilton upgraded Informix 11.70.TC3IE to TC6IE on Windows Server 2008 R2 x64 by installing over the existing Informix folder; the server then wouldn't start, logging "Service was shut-down externally" and a SuMain()/WaitForMultipleObjects() failure in olsrvice.log. He rolled back by renaming folders and TC3IE ran fine. Suggestions offered: contact IBM support (installation support may be free, IE support is cheap), check whether SHMBASE got clobbered, and test onstat -V before starting, re-copying the binaries if it fails. No confirmed cause or fix is recorded; a later post about setting LD_LIBRARY_PATH to /lib64 relates to a separate Unix install issue.
Auto-generated by DrWatson from the posts below — may be imperfect; read the full thread.
This is 2nd request. Any ideas? This happened on Windows Server 2008 R2 64bit. I attempted to upgrade from IBM Informix Dynamic Server Version 11.70.TC3IE to IBM Informix Dynamic Server Version 11.70.TC6IE I had backed up the Informix folder (and the data) and did the install over the top of the old folder. The IDS would not start. I got this (in olsrvice.log): 18:15:03 Service was shut-down externally. 18:15:03 Mystiq: Failure in SuMain(): WaitForMultipleObjects(): 0: The operation completed successfully. I tried several times, even rebooting Windows once. So I just renamed folders and IDS started with no problems on TC3IE. I had previously upgraded from TC5IE to TC6IE with no problems on another server (win 2008 64 bit). How can I find out what caused the above failure?
Bill, Let me know if you hear anything. I have no clue at present, but some = interest in the outcome. When you say you backed up your data - do you mean you copied the = dbspace files somewhere else? j. On Nov 20, 2012, at 2:01 PM, Bill Hamilton wrote: > This is 2nd request. Any ideas?=20 > This happened on Windows Server 2008 R2 64bit.=20 > I attempted to upgrade from=20 > IBM Informix Dynamic Server Version 11.70.TC3IE=20 > to=20 > IBM Informix Dynamic Server Version 11.70.TC6IE=20 > I had backed up the Informix folder (and the data) and did the install = over=20 > the top of the old folder.=20 > The IDS would not start. I got this (in olsrvice.log):=20 > 18:15:03 Service was shut-down externally.=20 > 18:15:03 Mystiq: Failure in SuMain(): WaitForMultipleObjects(): 0: The=20= > operation completed successfully.=20 >=20 > I tried several times, even rebooting Windows once.=20 > So I just renamed folders and IDS started with no problems on TC3IE.=20= > I had previously upgraded from TC5IE to TC6IE with no problems on = another=20 > server (win 2008 64 bit).=20 > How can I find out what caused the above failure?=20 >=20 >=20 > = **************************************************************************= *****=20 > Forum Note: Use "Reply" to post a response in the discussion forum.=20= >=20
Did you call tech support? Art Art S. Kagel Advanced DataTools (www.advancedatatools.com) Blog: http://informix-myview.blogspot.com/ Disclaimer: Please keep in mind that my own opinions are my own opinions and do not reflect on my employer, Advanced DataTools, the IIUG, nor any other organization with which I am associated either explicitly, implicitly, or by inference. Neither do those opinions reflect those of other individuals affiliated with any entity with which I am affiliated nor those of the entities themselves. On Tue, Nov 20, 2012 at 2:01 PM, Bill Hamilton <garage_dba@verizon.net>wrote: > This is 2nd request. Any ideas? > This happened on Windows Server 2008 R2 64bit. > I attempted to upgrade from > IBM Informix Dynamic Server Version 11.70.TC3IE > to > IBM Informix Dynamic Server Version 11.70.TC6IE > I had backed up the Informix folder (and the data) and did the install over > the top of the old folder. > The IDS would not start. I got this (in olsrvice.log): > 18:15:03 Service was shut-down externally. > 18:15:03 Mystiq: Failure in SuMain(): WaitForMultipleObjects(): 0: The > operation completed successfully. > > I tried several times, even rebooting Windows once. > So I just renamed folders and IDS started with no problems on TC3IE. > I had previously upgraded from TC5IE to TC6IE with no problems on another > server (win 2008 64 bit). > How can I find out what caused the above failure? > > > > ******************************************************************************* > Forum Note: Use "Reply" to post a response in the discussion forum. > > --14dae9340bef63074804cef2f286
never tried. I did not pay for support on any IE version. Maybe you can do it for install/upgrade problems? -----Original Message----- From: Art Kagel Sent: Tuesday, November 20, 2012 2:19 PM To: ids@iiug.org Subject: Re: upgrade failure [28885] Did you call tech support? Art Art S. Kagel Advanced DataTools (www.advancedatatools.com) Blog: http://informix-myview.blogspot.com/ Disclaimer: Please keep in mind that my own opinions are my own opinions and do not reflect on my employer, Advanced DataTools, the IIUG, nor any other organization with which I am associated either explicitly, implicitly, or by inference. Neither do those opinions reflect those of other individuals affiliated with any entity with which I am affiliated nor those of the entities themselves. On Tue, Nov 20, 2012 at 2:01 PM, Bill Hamilton <garage_dba@verizon.net>wrote: > This is 2nd request. Any ideas? > This happened on Windows Server 2008 R2 64bit. > I attempted to upgrade from > IBM Informix Dynamic Server Version 11.70.TC3IE > to > IBM Informix Dynamic Server Version 11.70.TC6IE > I had backed up the Informix folder (and the data) and did the install > over > the top of the old folder. > The IDS would not start. I got this (in olsrvice.log): > 18:15:03 Service was shut-down externally. > 18:15:03 Mystiq: Failure in SuMain(): WaitForMultipleObjects(): 0: The > operation completed successfully. > > I tried several times, even rebooting Windows once. > So I just renamed folders and IDS started with no problems on TC3IE. > I had previously upgraded from TC5IE to TC6IE with no problems on another > server (win 2008 64 bit). > How can I find out what caused the above failure? > > > > ******************************************************************************* > Forum Note: Use "Reply" to post a response in the discussion forum. > > --14dae9340bef63074804cef2f286 ******************************************************************************* Forum Note: Use "Reply" to post a response in the discussion forum.
You crapped on your SHMBASE by an chance ? Cheers Paul -----Original Message----- From: ids-bounces@iiug.org [mailto:ids-bounces@iiug.org] On Behalf Of Bill Hamilton Sent: Tuesday, November 20, 2012 3:49 PM To: ids@iiug.org Subject: Re: upgrade failure [28887] never tried. I did not pay for support on any IE version. Maybe you can do it for install/upgrade problems? -----Original Message----- From: Art Kagel Sent: Tuesday, November 20, 2012 2:19 PM To: ids@iiug.org Subject: Re: upgrade failure [28885] Did you call tech support? Art Art S. Kagel Advanced DataTools (www.advancedatatools.com) Blog: http://informix-myview.blogspot.com/ Disclaimer: Please keep in mind that my own opinions are my own opinions and do not reflect on my employer, Advanced DataTools, the IIUG, nor any other organization with which I am associated either explicitly, implicitly, or by inference. Neither do those opinions reflect those of other individuals affiliated with any entity with which I am affiliated nor those of the entities themselves. On Tue, Nov 20, 2012 at 2:01 PM, Bill Hamilton <garage_dba@verizon.net>wrote: > This is 2nd request. Any ideas? > This happened on Windows Server 2008 R2 64bit. > I attempted to upgrade from > IBM Informix Dynamic Server Version 11.70.TC3IE > to > IBM Informix Dynamic Server Version 11.70.TC6IE > I had backed up the Informix folder (and the data) and did the install > over > the top of the old folder. > The IDS would not start. I got this (in olsrvice.log): > 18:15:03 Service was shut-down externally. > 18:15:03 Mystiq: Failure in SuMain(): WaitForMultipleObjects(): 0: The > operation completed successfully. > > I tried several times, even rebooting Windows once. > So I just renamed folders and IDS started with no problems on TC3IE. > I had previously upgraded from TC5IE to TC6IE with no problems on another > server (win 2008 64 bit). > How can I find out what caused the above failure? > > > > **************************************************************************** *** > Forum Note: Use "Reply" to post a response in the discussion forum. > > --14dae9340bef63074804cef2f286 **************************************************************************** *** Forum Note: Use "Reply" to post a response in the discussion forum. **************************************************************************** *** Forum Note: Use "Reply" to post a response in the discussion forum.
Before you try starting the engine, run an onstat -V to see if that works or
not. If not then download and recopy in the binaries and try again. Sounds
like something got hosed up.
Ahh, didn't notice the IE in there. Yes, you should be able to get installation support online on the IBM web site IB. Not 100% on that, but, worth a try. Also, support for IE is very cheap. somewhere between 1 & 2K USD. Not bad unless this is for a personal sandbox. Art Art S. Kagel Advanced DataTools (www.advancedatatools.com) Blog: http://informix-myview.blogspot.com/ Disclaimer: Please keep in mind that my own opinions are my own opinions and do not reflect on my employer, Advanced DataTools, the IIUG, nor any other organization with which I am associated either explicitly, implicitly, or by inference. Neither do those opinions reflect those of other individuals affiliated with any entity with which I am affiliated nor those of the entities themselves. On Tue, Nov 20, 2012 at 4:49 PM, Bill Hamilton <garage_dba@verizon.net>wrote: > never tried. I did not pay for support on any IE version. > Maybe you can do it for install/upgrade problems? > > -----Original Message----- > From: Art Kagel > Sent: Tuesday, November 20, 2012 2:19 PM > To: ids@iiug.org > Subject: Re: upgrade failure [28885] > > Did you call tech support? > > Art > > Art S. Kagel > Advanced DataTools (www.advancedatatools.com) > Blog: http://informix-myview.blogspot.com/ > > Disclaimer: Please keep in mind that my own opinions are my own opinions > and do not reflect on my employer, Advanced DataTools, the IIUG, nor any > other organization with which I am associated either explicitly, > implicitly, or by inference. Neither do those opinions reflect those of > other individuals affiliated with any entity with which I am affiliated nor > those of the entities themselves. > > On Tue, Nov 20, 2012 at 2:01 PM, Bill Hamilton > <garage_dba@verizon.net>wrote: > > > This is 2nd request. Any ideas? > > This happened on Windows Server 2008 R2 64bit. > > I attempted to upgrade from > > IBM Informix Dynamic Server Version 11.70.TC3IE > > to > > IBM Informix Dynamic Server Version 11.70.TC6IE > > I had backed up the Informix folder (and the data) and did the install > > over > > the top of the old folder. > > The IDS would not start. I got this (in olsrvice.log): > > 18:15:03 Service was shut-down externally. > > 18:15:03 Mystiq: Failure in SuMain(): WaitForMultipleObjects(): 0: The > > operation completed successfully. > > > > I tried several times, even rebooting Windows once. > > So I just renamed folders and IDS started with no problems on TC3IE. > > I had previously upgraded from TC5IE to TC6IE with no problems on another > > server (win 2008 64 bit). > > How can I find out what caused the above failure? > > > > > > > > > > > ******************************************************************************* > > Forum Note: Use "Reply" to post a response in the discussion forum. > > > > > > --14dae9340bef63074804cef2f286 > > > > ******************************************************************************* > Forum Note: Use "Reply" to post a response in the discussion forum. > > > > ******************************************************************************* > Forum Note: Use "Reply" to post a response in the discussion forum. > > --f46d0401f5919bc96604cef5447d
no. just dbexport.
-----Original Message-----
From: Jack Parker
Sent: Tuesday, November 20, 2012 1:11 PM
To: ids@iiug.org
Subject: Re: upgrade failure [28884]
Bill,
Let me know if you hear anything. I have no clue at present, but some =
interest in the outcome.
When you say you backed up your data - do you mean you copied the =
dbspace files somewhere else?
j.
On Nov 20, 2012, at 2:01 PM, Bill Hamilton wrote:
> This is 2nd request. Any ideas?=20
> This happened on Windows Server 2008 R2 64bit.=20
> I attempted to upgrade from=20
> IBM Informix Dynamic Server Version 11.70.TC3IE=20
> to=20
> IBM Informix Dynamic Server Version 11.70.TC6IE=20
> I had backed up the Informix folder (and the data) and did the install =
over=20
> the top of the old folder.=20
> The IDS would not start. I got this (in olsrvice.log):=20
> 18:15:03 Service was shut-down externally.=20
> 18:15:03 Mystiq: Failure in SuMain(): WaitForMultipleObjects(): 0: The=20=
> operation completed successfully.=20
>=20
> I tried several times, even rebooting Windows once.=20
> So I just renamed folders and IDS started with no problems on TC3IE.=20=
> I had previously upgraded from TC5IE to TC6IE with no problems on =
another=20
> server (win 2008 64 bit).=20
> How can I find out what caused the above failure?=20
>=20
>=20
> =
**************************************************************************=
*****=20
> Forum Note: Use "Reply" to post a response in the discussion forum.=20=
>=20
*******************************************************************************
Forum Note: Use "Reply" to post a response in the discussion forum.
the answer Set LD_LIBRARY_PATH=$LD_LIBRARY_PATH:/lib64 to run install i ran ./ids_install -javahome none -debug debug placed log file in /tmp/informix. Got information off internet about the path .Obviously others have had rhe same problem. Pretty bad that path LD_LIBRARY_PATH not set by installation program. could not see anything in release notes about it. I wount repeat what post I found said about it we like to keep the site clean !