Re: Passport Advantage Woes

I believe the PA team in EMEA has introduced telephone support in a number of European languages. Not sure if this was ever announced. Look under the "forgotten my password" I had a look and found : eCustomer care EMEA Varies by Country Via e-mail: palogin@ie.ibm.com Via phone: UK - 0044-0800 169 1458 Germany - 0049 018 0542 6452 France - 0033 0810 260 810 Italy - 00 39 800 000 222 Sweden - 0046 020 340005 Denmark - 00 45 00800 75898783 Norway - 00 47 00800 75898790 Finland - 00 358 0800 117 330 Spain - 901 120 131 Portugal: Lisbon: 351 21 8927000 Porto: 351 22 2071000 Other countries - 0044-1475897291 "Captain Pedantic" <theharlequin36@hotmail.com> wrote in message news:<2hj785Fd466kU1@uni-berlin.de>... > "Paul Watson" <paul@oninit.com> wrote in message > news:40B459EA.906CE4B@oninit.com... > > Anybody else experiencing problems with PA, the site appears to have > > been migrated from lotus.com to ibm.com and is 'experiencing technical' > > problems. It appears to have been down since Saturday. As this is > > the only download site for Informix that we have access to it's > > just a wee bit of a problem !!! > > The site is indeed "experiencing technical difficulties": I too cannot get > to my Customer Site. > I haven't tried to complain though, since ("for your convenience", no doubt) > PA EMEA can only be contacted by email so far as I am aware. > By the time they get around to reading my mail it will be morning EST, and > Americans will be affected, so it will soon be fixed then :-)