RE: ouch, that hurts
>If you treat your customers like crap, pretty soon the cost of migration is less than the cost of doing business. >You do have to give Oracle some credit. They've done a superb job of brain washing their customers. agreed on both points. . IBM did a pretty good job brainwashing me on DB2, but i can say all my IBM contacts have hung in here with me every step of the way, and you know i am just the sweetest person to deal with (please don't fall out of your chair laughing)... as a result i have a great relationship with IBM starting with my main sales guy. . informal oracle support (the forums and such) is very good (just like our informal informix support).... main oracle sales guy couldn't see past the dollar signs, but on occassion when i snuck around him the tech support people on sales side were good. unfortunately i had to sneak around sales to get to the brains. . IBM put the brains right on the line for me. i have not been dissapointed, frustrated at times cuz it's not informix, but not dissapointed in IBM support. (I am sure I frustrate IBM at times...) . i have no koolaid, blue or other, i don't even like koolaid... i was just very fortunate my boss let me help in the decision. . . . ============================================================ The information contained in this message may be privileged and confidential and protected from disclosure. If the reader of this message is not the intended recipient, or an employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that any reproduction, dissemination or distribution of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by replying to the message and deleting it from your computer. Thank you. Tellabs ============================================================
Sebastian, Norma J. wrote: > IBM put the brains right on the line for me. See Ian, THAT's why they don't let me out more often. I'd scare NJ into Sybase or something... -- Serge Rielau DB2 Solutions Development IBM Toronto Lab