Re: Abysmal Informix Support

In article <c0wGx0ElJnua088yn@kcbbs.gen.nz>, kerry@kcbbs.gen.nz (Kerry Sainsbury) wrote: >In article <jlumbleyDMF5pI.8rw@netcom.com>, >jlumbley@netcom.com (Joe Lumbley) wrote: > >>So, OK, am I the only one with these problems with Support? > >I doubt it. While I sympathize I just want to mention that some of us >(ie: those that live in the arse-end of nowhere) never actually expect >to get any kind of useful support, in any kind of reasonable time-frame. And I just wanted to add, because I don't think my original post was very clear, that I have no qualms with this state of affairs. Given our proximity (or lack of) to Informix HQ I can't see how we *can* get detailed support. When I *do* have a problem I get pretty good answers, pretty quickly (thanks Emily!). Regards, Kerry S ------------------------------------,------------------------------------------ Kerry Sainsbury, kerry@kcbbs.gen.nz | THE INFORMIX FAQ v2.4 Oct 95 Quanta Systems, Auckland | http://www.iiug.org/techinfo/faq/ New Zealand. Work: +64 9 377-4473 | ftp://ftp.iiug.org/pub/informix/faq Home: +64 9 279-3571 | ftp://kcbbs.gen.nz:/ftp/pub/informix/