Re: Passport Advantage problems
"David E. Grove" <david_grove@correct.state.ak.us> writes: > Over a year ago, at the suggestion of our sales reps, we switched from > OpenLine Support to Passport Advantage. We understood that OpenLine, pe se, > was disappearing, and that all customers would be moving to Pssport > Advantage. So, when renewal time came, we went with Passport Advantage. I had no problem making the transition when I renewed my support. > Just this week, when we tried to request IDS 9.4 media (to upgrade from our > current 9.21), tech support said they couldn't send us an upgrade since we > were now Passport Advantage customers. They advised us we needed to > download the software from the Passport Advantage site. The Passport > Advantage site has only 7.x versions. As I write this, they are > "researching" my telephone claim that a 9.x version exists. You don't say what OS you're on. This is what I show for me (I run Linux): Product Group: IBM Informix Enterprise Servers Language: English Platform: Linux Description Date Posted --------------------------------------- Connect RT 2.70.UC5 Linux 2002-10-18 Connect RT 2.80.UC2 Linux 2002-10-18 IBM Informix JDBC Driver V1.50.JC1 Multiplatform US English 2002-10-23 IBM Informix JDBC Driver V2.21.JC1 Multiplatform US English 2002-10-23 IDS LI Booklet e Image 2002-10-21 IDS v9.40 LI Booklet eImage 2003-03-28 Informix JDBC Driver 1.40JC2 ALL, US English 2002-04-05 Informix Dynamic Server 7, V7.31.UD5, for Linux, 32 bit, US ENGLISH 2002-11-01 Informix Dynamic Server V9.30, Linux, US English 2002-10-23 Informix Dynamic Server V9.30.UC1 Linux 32 bit English 2001-11-30 Informix Dynamic Server V9.30.UC3, LINUX 32, US English, Assy 2002-10-25 Informix Dynamic Server V9.40 LINUX 32, US English Assy 2003-03-28 Informix Dynamic Server with J/Foundation V9.30.UC1 Linux 32 bit English 2001-11-30 Informix Dynamic Server with J/Foundation V9.30.UC3 LINUX 32 bit English 2002-10-25 Informix Dynamic Server with J/Foundation V9.40.UC1 LINUX 32 bit English 2003-03-28 Informix JDBC Driver Embedded SQLJ v2.21.JC3 for all Operating Systems, US 2002-07-29 Informix JDBC Driver V1.50JC1 for All Operating Systems, US English 2002-04-05 Informix JDBC Driver/Embedded SQL 2.21.JC4 for all Operating Systems, US En 2003-03-28 Informix JDBC Driver/Embedded SQL V2.00.JC1 Multiplatforms US English 2002-04-05 Informix JDBC Driver/Embedded SQL V2.10.JC1 Multiplatforms US English 2002-04-05 Informix JDBC Driver/Embedded SQL V2.11.JC1 Multiplatforms US English 2002-04-05 Informix JDBC Driver/Embedded SQL V2.20.JC1 Multiplatforms US English 2002-04-05 Informix JDBC Driver/Embedded SQL V2.x Multiplatform US English 2003-05-30 Informix JDBC/Embedded SQLJ V2.20JC2 for All Operating Systems, US English 2002-04-05 Informix Key Card (Serialization Schema #28), US English 2002-10-23 Informix Server Administrator V1.10 Multiplatform US English 2002-10-23 Informix Server Administrator V1.10UC1 for All Makers, US English 2002-04-05 Informix Server Administrator V1.20 Multiplatform US English 2002-10-23 Informix Server Administrator V1.20.UC1 Linux 32 Bit US English 2002-04-05 Informix Server Administrator V1.30 Multiplatform US English 2002-10-23 Informix Server Administrator V1.30.UC1 Linux 32 Bit US English 2002-04-05 Informix Server Administrator V1.40 Multiplatform US English 2002-10-23 Informix Server Administrator V1.40.UC3 Linux 32 Bit US English 2002-04-05 Informix Server Administrator V1.40UC1 for LINUX, 32bit, US English 2002-04-05 Informix Server Administrator V1.41 Multiplatform US English 2002-10-23 Informix Server Administrator V1.41.UC1for Linux 32 Bit US English 2002-09-27 Informix Server Administrator V1.50.UC1for Linux 32 Bit US English 2003-03-28 Informix Spatial Datablade Module v8.20 Multiplatform English 2002-12-18 ISA LI Booklet 2002-10-03 > 1) How have other IBM Informix Passport Advantage customers gotten 9.x > upgrades? Through the PA site. > 2) Are other organizations having favorable or unfavorable experience with > Passport Advantage? Been working out for me so far... -- Forte International, P.O. Box 1412, Ridgecrest, CA 93556-1412 Ronald Cole <ronald@forte-intl.com> Phone: (760) 499-9142 President, CEO Fax: (760) 499-9152 My GPG fingerprint: C3AF 4BE9 BEA6 F1C2 B084 4A88 8851 E6C8 69E3 B00B