Re: Gripe-- Bad SQL syntax can crash server. And... PA still stinks.

Posted in 2004

Topics: Performance & Tuning, Platform-Specific Issues

scottishpoet — 14 May 2004 02:15:58 -0700 — source: Usenet: comp.databases.informix

Have you addressed these concerns to the managers in the relevant support centre that you call? byrdfarmer@hotmail.com (byrdfarmer) wrote in message news:<5e52df43.0405130849.711585f7@posting.google.com>... > I know this isnt much help, but I think its a small group of tech > support folks that have trouble with the passport thing. I have ran > into the EXACT same situation four times now and its always 1 of 2 > people -I starting writing down their names-that I am half way tempted > to post! To be honest though, even when I get through to techsupp, I > am rarely happy with the service because I hardly ever get any real > answers, especially if its a performance issue. The informix group > definitly does not provide the level of support as the other groups I > deal with on a regular basis, namely the AIX group and the OS400 > group. BUT its still better than the support you will get with from > the Evil Empire...errrr...I mean Microsoft. > > I am really surprized by that bug, thats a huge hole in the syntax > parser and just the kind of low hanging weakness that the MS SQL > server developers here would like to run with at a budget meeting.

↪ replying to scottishpoet

Paul Watson — Sat, 15 May 2004 10:26:19 +0100 — source: Usenet: comp.databases.informix

I'm still finding UK support excellent despite IBM's best efforts, and as long as you stay away from PissPoor Disadvantage. scottishpoet wrote: > > Have you addressed these concerns to the managers in the relevant > support centre that you call? > > byrdfarmer@hotmail.com (byrdfarmer) wrote in message news:<5e52df43.0405130849.711585f7@posting.google.com>... > > I know this isnt much help, but I think its a small group of tech > > support folks that have trouble with the passport thing. I have ran > > into the EXACT same situation four times now and its always 1 of 2 > > people -I starting writing down their names-that I am half way tempted > > to post! To be honest though, even when I get through to techsupp, I > > am rarely happy with the service because I hardly ever get any real > > answers, especially if its a performance issue. The informix group > > definitly does not provide the level of support as the other groups I > > deal with on a regular basis, namely the AIX group and the OS400 > > group. BUT its still better than the support you will get with from > > the Evil Empire...errrr...I mean Microsoft. > > > > I am really surprized by that bug, thats a huge hole in the syntax > > parser and just the kind of low hanging weakness that the MS SQL > > server developers here would like to run with at a budget meeting. -- Paul Watson # Oninit Ltd # Growing old is mandatory Tel: +44 1436 672201 # Growing up is optional Fax: +44 1436 678693 # Mob: +44 7818 003457 # www.oninit.com #

↪ replying to Paul Watson

Neil Truby — Sat, 15 May 2004 16:03:58 +0100 — source: Usenet: comp.databases.informix

"Paul Watson" <paul@oninit.com> wrote in message news:40A5E23B.A83688C9@oninit.com... > I'm still finding UK support excellent despite IBM's best efforts, and > as long as you stay away from PissPoor Disadvantage. I second the sentiment about the quality of UK support having been maintained. Reference PA: yes, it is unwieldy, extermely partner-unfriendly relative to the old Informix programmes, and apparently particularly badly implemented and administered within the UK: but it's just a contract method and doesn't affect the actual quality of the support. Well, not until the 1st July anyway ....