Technical Support Engineer Positions @ Siebel Systems - Northern California

Posted in 1999

Topics: Installation, Setup & Upgrades, Jobs, Consulting & Announcements

twright1@wt.net — Wed, 22 Sep 1999 04:07:40 GMT — source: Informix-list mailing list archive (1991-1998)

Siebel Systems (www.siebel.com)- The worlds leading manufacturer of web-enabled software is hiring Technical Support Engineers at all levels. Compensation ranges from $45K - 100K+,and includes benefits, stock options and stock purchase plans. DESCRIPTION: The Technical Support Team provides 2nd and 3rd level technical support to their software application customers (no non-technical end user support). Support is primarily by way of their private web users groups. All engineers are cross-trained in all technical areas of Siebel Enterprise Applications, but you would specialize in either: Configuration: which is an object oriented interface for configuring the client application and database schema. Server Process: which provides functionality for synchronizing local databases running on SQL AnyWhere with the server database (Oracle, SQL Server, Sybase'), interfacing data between Siebel and other application databases and performing automatic territory assignment. Installation/Upgrade: and this area includes migrating databases and configurations across different environments and distributing upgrades to remote users. Siebel Interactive: which is support delivery and support planning for Siebel's ActiveBriefings & Trade. Technical Support Engineers are also involved with documentation review, process improvement, internal system design, web design among other things. REQUIREMENTS: (A mix of the following skills is desirable). Relational database experience is a must (Oracle, Sybase, Informix...). Experience in client/server applications support environments. Experience in application software/tools. Experience in Visual Basic/Object Oriented Programming. Strong customer service skills and an eagerness to excel and be part of a dynamic, fast growing team. Excellent written and verbal communication skills. Excellent trouble-shooting skills and persistence in problem solving. Sent via Deja.com http://www.deja.com/ Share what you know. Learn what you don't.