Calling Emergency Support

Posted in 2000

Mark Passi — Sun, 30 Apr 2000 09:49:40 -0500 — source: Informix-list mailing list archive (1991-1998)

I'm trying to call Informix's emergency support, all the information I have says to call 1-800-274-8184 and press 9, but they must have changed things???? How do you get emergency support on the weekend, where do you call??? Thanks Mark Passi

↪ replying to Mark Passi

Art S. Kagel — Mon, 01 May 2000 13:45:37 -0400 — source: Informix-list mailing list archive (1991-1998)

Mark Passi wrote: > > I'm trying to call Informix's emergency support, all the information I > have says to call 1-800-274-8184 and press 9, but they must have changed > things???? How do you get emergency support on the weekend, where do > you call??? On the weekend you can only get support if you have paid for 24x7 support and you call a different number. If you only have business hours support you must call the 1-800-274-8184 but Mon-Fri 8AM-8PM E*T. BTW the 24x7 number is 1-888-876-9797. Art S. Kagel