Re: Need Phone # for 24hour Su
Reply to item 3552175 from INFORMIX-LIS sent on 94/08/27 17:35 }From ilist@rmy.emory.edu Sat Aug 27 21:16:14 1994 }Received: from rmy.rmy.emory.edu by relay2.geis.com with SMTP } (1.37.109.10G/15.6) id AA248762173; Sat, 27 Aug 1994 21:16:14 GMT }Received: by } rmy.rmy.emory.edu (5.65/Emory_rmy.3.4.0) via MAILPROG } id AA11299 ; Sat, 27 Aug 94 17:20:43 -0400 }Return-Path: ilist@rmy.emory.edu }From: aewhale@telerama.lm.com (Albert E. Whale) }Message-Id: <33o57q$hi6@hudson.lm.com> }Subject: Need Phone # for 24hour Support! No answer! }Date: 27 Aug 1994 19:46:52 GMT }Reply-To: aewhale@telerama.lm.com (Albert E. Whale) }Organization: Thrift Drug Company }Sender: informix-list-owner@rmy.emory.edu }To: informix-list@rmy.emory.edu }X-Informix-List-To: davidn@geis.geis.com }X-Informix-List-Id: <news.8407> >We have a 24 hour seven day a week support contract for our Informix >Production server. How ever, whenever I call the 800-274-8184 support >number they say the office is called. >Help! What am I doing wrong? Is there another number I can use? Is >there a special passcode to get through? Any replies are greatly >appreciated as our Production system is DOWN and there is no hope getting >it up without support. Thanks in advance. You need to contact your sales rep to give you a 24x7 beeper number to call after hours. This is a 1-800 number using the sky-tel system. ############################################################## David Nguyen Internet: davidn@geis.geis.com GE Information Services UUCP: uunet!ge!davidn 401 North Washington Street Voice: 1-301-340-5461 Rockville, MD 20850 USA ##############################################################