Re: Can't install IDS 7.3 on NT

Hi Peter, Phuoc Ho: the installation routine tries to write into the %TEMP% directory. Check the following: - Is your %TEMP% variable set to an existing directory ? - Is there enough space in the directory ? - Are the directory permissions set properly ? Regards, Henning Sackewitz Peter Kolmhofer wrote: > Hi Phuoc Ho, > same problem at our site. BTW, we encounter this problem on different > servers (on some the installation works fine). We don't know the > difference. I think I can remember not to call the install.exe in the > root-dir, but change to the specific sub-directory (IDS ???) and run > the setup from there. > On different servers we've found some other installation problem: > after filling serial-no and key, etc., the installation-routine begins > copying files. After a few seconds, we get an error like "Please Report > File 'INSTALL\\MISCCM.C', Line '469' To Microsoft Product Support > services". Microsoft says: "Call Informix - it's their installation > routine.". Informix says: "Call Microsoft - we're only using functions n > Micro$oft Install Wizard and can't reproduze your problem." > > Fact is, we're not doing any uprade installations any more, because we > can't predict whether installation works or not. :( > > If you find out something more, pleas let me know, > thanks > Peter > > phuoc ho wrote: > > > > We are trying to install IDS 7.3 on NT but got the following error: > > > > "Failed to create directory or copy CITParam.ini" > > > > (right after selecting "typical installation") > > > > Did anyone run into this problem? Is it something really obvious or do > > I have to reinstall NT (again!)? > > > > Thanks in advance! > > Phuoc Ho > > -- > _/_/_/_/_/_/_/_/_/_/_/_/_/_/_/_/_/_/_/_/_/_/_/_/_/_/_/_/_/_/_/_/_/ > _/_/ Mag. Peter Kolmhofer __ _ _____ _/ > _/_/ Informix & DB2 DBA __ --/_|___\\______ _/ > _/_/ Porsche Informatik (Austria) _ _ ( _ _ \\) _/ > _/_/ A-5101 Bergheim, Handelszentrum 7 -(_)-------(_)- _/ > _/_/ +43 662 4670-6258 fax: -6501 email:kop@porsche.co.at _/ > _/_/_/_/_/_/_/_/_/_/_/_/_/_/_/_/_/_/_/_/_/_/_/_/_/_/_/_/_/_/_/_/_/