Re: Informix I-Net problem

In article <1992Aug19.090540.17209@u.washington.edu> golbone@milton.u.washington.edu (Sima Hashemifar) writes: >Organization: University of Washington, Seattle > >Meanwhile, the campaign has started: >Please do not buy infromix products, their tech support stinks. >The support policy will kill your business!! Sima, I find it interesting that there is no entry in our database of your calling this problem in. I searched on your last name, first name, U of W, even for all calls since July where the phone number began with "206" and the last name matches 'H*' and got no results. The reason for my concern is that I work out of the Seattle office and generally try to take care of the folks in that area. If you have a problem, please email me your case number and/or the problem or bug number you were given and I will see if we can get your problem resolved. (I really do recommend email; I am on an extended assignment out of the office and calling the Bellevue office could result in a several day delay in getting in touch.) In the meantime, please re-read your own comment. The engineer you spoke with obviously cared enough to work on the problem from his own home; as a former technical support engineer, I can tell you that the very *LAST* thing one wants to do after work is try and debug problems at home! Thank you. David Coburn coburn@informix.com Client Services Engineer ...uunet!infmx!coburn Informix Software, Inc. ========================================================================= Any opinions expressed here are not necessarily those of Informix (or for that matter, anybody else). =========================================================================