Re: Informix I-Net problem

In-Reply-To: <9341@emory.mathcs.emory.edu> baskett@hermes1.sps.mot.com (Bob Baskett) In <9341@emory.mathcs.emory.edu> baskett@hermes1.sps.mot.com (Bob Baskett) writes > if you honestly think the support for informix products stinks, i suggest > you try oracle. then, i think you will fully appreciate the outstanding > support that informix offers and the quality and consistency of products > that informix brings to the market place. I don't want anyone to think *I* said that! What I will say is that I've found that dealers aren't as helpful as they might be. This generally comes from lack of product knowledge on their part. The problem seems to be that users aren't supposed to take to Informix (or distributors) directly, at least not in the UK. Once the problem gets progressed up the line that far thinks start to happen. Unfortunately this can introduce a delay of up to a couple of weeks 8-(. -------------------------------------------------------------- | These opinions are mine -- let's face it who'd want them | | Send me mail... Now send me some more | |------------------------------------------------------------| | Stuart Hemming | shemminga@cix.compulink.co.uk | | Tudor Labels Ltd | | | Roman Bank | Tel : (+44) 778 426444 | | Bourne | Fax : (+44) 778 421862 | | Lincs PE10 9QL | | United Kingdom | Stuart |8-)