Re: Problem with C-ISAM support

"Albert E. Whale" wrote: > > Mark, > > Suffice it to say that the C-ISAM Product was the original base platform > for all of the Informix Database Tools. They may have moved from the > platform, I'll accept that. Well..., in as much as the model T Ford was the basis for all Fords on the road today. ;-) > But to offer a product for sale, accept money for maintenance and then > refuse to acknowledge the test results of their own Technical Support > Staff is simply bad business. Certainly to pay for maintenance within the last year is a bit much. I would speak to your sales rep and explain the situation. > I am still attempting to get this software fixed. This was all > supported software for the Linux Environment. Yes I had Major Software > commitment on DEC Ultrix. I had thought that my Investment in Informix > Technology was safe, especially when we bought the software last > September! I can't believe you were advised to start a S/W project with C-ISAM last September. You need to fire your consultants! > I still want this product to work, after all my Customer and I BOTH have > quite a bit invested in this. I would find out about the C-ISAM DataBlade. At least that would get you onto the latest database servers. Then your support contract might mean something. > If there is something that you can do to assist, I would appreciate it! If there is something I can do to assist, I would be greatly surprised. ;-) Cheers, -- Mark. +----------------------------------------------------------+-----------+ | Mark D. Stock mailto:mdstock@mydas.freeserve.co.uk |//////// /| | http://www.informix.com http://www.informixhandbook.com |///// / //| | http://www.iiug.org +-----------------------------------+//// / ///| | |This email will self-destruct in |/// / ////| | |10 sec. If you received this email |// / /////| | |in error, sorry about the mess. |/ ////////| +----------------------+-----------------------------------+-----------+