Survey: Informix order processing

I am working here at Informix on a project to improve our order processing systems. We have interviewed several customers about their opinions on how we handle orders, but I would also like to give netters the opportunity to do the same thing. Your input will be very valuable and strictly confidential. Please respond to me via e-mail. I will keep the net informed as to the results of the survey and our progress in improving our order processing procedures. Questions: 1) Are you able to obtain timely and accurate price quotes and product availability information from Informix? From Informix dealers/VARs/distributors? 2) When you order products directly from Informix, are they delivered to you in a satisfactory amount of time? 3) Do you have difficulties when you order products from Informix? From VARs/dealers/distributors? 4) Have you noticed improvement in the above procedures in the past year? Please respond to me via e-mail. Thank you in advance for your responses. -- =-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-= Randall Rhea Informix Software, Inc. Project Manager, MIS Sales/Marketing Systems uunet!pyramid!infmx!randall