OnLine.USERS.parameter

Hi, We have been using SCO-OnLine since last three years and I have yet to figure out the **TRUE** meaning of the USERS shared memory parameter. USERS imply maximum number of users Page 2-28 of Informix OnLine Administrator's Guide, Database Server Version 4.00 states: " ..... Daemon and tape utilities count as users. Minimum number of users is given by the equation 4 + p + m where p is the number-of-page-cleaners m is 1 if you use disk mirroring and m is 0 if you are not using mirroring" My question goes if: p = 1 and m = 1 and I want five "people-users" (one each for isql, esql/c, forms, Wingz, Ace) to use the engine what should be my setting for USERS ? If your answer is 5 + daemon + (p=1) + (m=1) = 8 ... You are wrong !! On calling Informix Tech Support I was told that for five people user the setting should be (5 * 4) + p + m = 22 !! My license being for 16-users I was not sure if this was OK, so I called again to confirm USERS setting of 22 and queried some other Support engineer. He not only refused to confirm the setting but seemed upset at the previous engineer for giving me the **REAL** formula !! Some simple experiments showed that a value of 10 would suffice for my needs. MY GRIPE HERE IS WITH DOCUMENTATION and WITH INFORMIX TECH SUPPORT !! IF ONLINE REQUIRES MAX USERS SETTING WHY NOT DOCUMENT A FORMULA TO COMPUTE MAX ? WHY BOTHER TO GIVE A FORMULA FOR MINIMUM SETTING ? WHY NOT BE FORTHCOMING AND SAY THAT **USERS** SETTING IS THE NUMBER OF PROCESSES (This though could be found out by reading the tbconfig file which states that users = max number of concurrent processes). I guess I had better read all Informix provided scripts & files to to understand the product! Comments welcome. ======================================================================== Bharat Shah Voice: (508)-663-7570 Unifi Communications Corp. Fax: (508)-663-7543 4 Federal St, Billerica, Mass 01821 bharat@unifi.com ========================================================================