Re: Passport Advantage customer site
In a thread on Passport Advantage problems, David Williams advised Neil Truby to escalate to his IBM/Informix account manager, saying it had once got a new release onto the Informix FTP site within hours. Neil and Obnoxio The Clown were sceptical that account managers could do this. No resolution.
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"Neil Truby" <neil.truby@ardenta.com> wrote in message news:bthdfn$7ajie$1@ID-162943.news.uni-> > > The worst thing is not that it makes IBM look useless, but it makes ME > > > look useless too! Escalate this to your IBM/Informix account manager. They are able to get things moving quickly. Remember...if it fails...escalate!
David Williams wrote: > > "Neil Truby" <neil.truby@ardenta.com> wrote in message > news:bthdfn$7ajie$1@ID-162943.news.uni-> > > The worst thing is not that > it makes IBM look useless, but it makes ME >> > > look useless too! > > Escalate this to your IBM/Informix account manager. > They are able to get things moving quickly. > > Remember...if it fails...escalate! Oh, sure ... *that* will work. -- "C'est pas parce qu'on n'a rien ' dire qu'il faut fermer sa gueule" - Coluche
"David Williams" <djw@smooth1.fsnet.co.uk> wrote in message news:btksg6$rvs$1@news5.svr.pol.co.uk... > > "Neil Truby" <neil.truby@ardenta.com> wrote in message > news:bthdfn$7ajie$1@ID-162943.news.uni-> > > The worst thing is not that it > makes IBM look useless, but it makes ME > > > > look useless too! > > Escalate this to your IBM/Informix account manager. > They are able to get things moving quickly. > > Remember...if it fails...escalate! You ARE joking, aren't you? Please tell me you're joking ....
"Neil Truby" <neil.truby@ardenta.com> wrote in message news:btm71m$8j1o4$1@ID-162943.news.uni-berlin.de... > > Remember...if it fails...escalate! > > You ARE joking, aren't you? > Please tell me you're joking .... > I've done it before and it worked...got a new release put on the Informix ftp site within a few hours... >
David Williams wrote: > > "Neil Truby" <neil.truby@ardenta.com> wrote in message > news:btm71m$8j1o4$1@ID-162943.news.uni-berlin.de... >> > Remember...if it fails...escalate! >> >> You ARE joking, aren't you? >> Please tell me you're joking .... > > I've done it before and it worked...got a new release > put on the Informix ftp site within a few hours... I've never found an AE capable of even starting the process of getting something put on an FTP site. I bet when you woke up, your coffee was cold. :o) -- "C'est pas parce qu'on n'a rien ''' dire qu'il faut fermer sa gueule" - Coluche