Re: Informix 4GL. A Future?

Hi James. Well this is a pretty interesting message. Let's leave aside the issue of whether one "should or should not" read documentation before installing a product (I will leave that for each customer to decide for themselves). The fact remains that the product did not install and had nothing to do with documentation. All of the problems which I have reported have been acknowledged by Informix and they have indicated that they intend to correct the errors, enhance their documenation, and build a better install process. I think that this is a proper way to address the problem. Your suggestion- i.e. to ignore documentation and take your changes may not be appropriate for many customers - especially after they spent $4500 for a product. Regards, Rich In article <jamesdD7LIEz.CK6@netcom.com> jamesd@netcom.com (James A. Donald) writes:>From: jamesd@netcom.com (James A. Donald) >Subject: Re: Informix 4GL. A Future? >Date: Tue, 25 Apr 1995 14:47:22 GMT >jdunning@cix.compulink.co.uk ("John Dunning") writes: >> > I am running NewEra at home and found >> > it very simple to both install and use - although I am only running >> > NewEra against Informix-SE for Windows. >Richard Finkelstein (finkel@links.com) wrote: >> It is probably true that avoiding the documentation is a better way to go >> - tht is if you can get the product installed. However, if the product's >> fails on installation there is no recourse except to look at the >> docmentation. >The product failed on installation *because* you looked at the manual. >Since you intended to do a completely local install, had you installed >first and looked at the manual later, as John presumably did, >you would have had no problems. >The documentation in the current release is somewhat closer to >reality. >-- > jamesd Richard Finkelstein, Performance Computing, Inc.