Re: Support for Informix 7.24

Another business practices thesis waiting to happen!!!!! a tenth of a million bucks/dollars/benjamins et al in maintenance fees possibly at stake. This in a market where the shares have been accruing to that other dude and otherwise declining for Informix. I wonder what the next move is going to be? Sometimes I like buzzwords... customer service, customer satisfaction among others!!!!! I hope I am not the only person who likes those particular buzzwords! -kudzi >>> <jblatz2@my-deja.com> 09/26/00 03:16PM >>> Not true for our platform. For us 7.24 became a Category 4 (Obsolete) the end of last June. If we want to continue support we have to pay 50% more for maintenance, which my company will not approve. In addition - we are planning to begin migrating in about a year. At that time we would go to Informix 2000 or later. This is NOT a free upgrade so the maintenance we have been paying almost $100,000 a year for has been basically for nothing. In answer to the previous post: No, we cannot upgrade at all because the application software that we use was ported specifically for us and for ver 7.24. They will not port to a newer version and will not support us if we do upgrade and encounter problems. We need to migrate to a new platform and rewrite our applications with another tool. That will take us a minimum of one to two years. In article <39D116C9.487EFDB8@bloomberg.net>, kagel@bloomberg.net wrote: > Informix still support 7.24, they are just not making any more upgrades to > it. It does not go to 'pay only' support for bug fixes for another year > except on some platforms (like mine 8-(). > > Art S. Kagel > > jblatz2@my-deja.com wrote: > > > > We have Online Dynamic Server 7.24. We are not in a position to upgrade > > all of our applications for at least another year or two. > > > > I just found out that Informix no longer supports ver 7.24. I found it > > out by accident, Informix never notified us even though we have been > > paying them a fortune in yearly maintenance. > > > > Does anyone know of a third party company that provides hotline support? > > We have been pretty lucky and have not needed support for some time, but > > even one database corruption problem could bring us to our knees pretty > > quickly. > > > > Thanks > > > > Sent via Deja.com http://www.deja.com/ > > Before you buy. > Sent via Deja.com http://www.deja.com/ Before you buy.