Re: Support for Informix 7.24
I've seen you comment on the negative responses you got, but you also received some constructive suggestions as well. You have active maintenance. Whether you plan to actually install it or not, you should get IDS.2000 NOW while it's still free. If I was in your position, I'd order 7.31 immediately. As soon as you get it, order IDS.2000. That way you have both version available to you at your convenience. I would also bring this to your account rep's attention and let him/her know about your situation. If they don't address it, then ask to speak to the district sales manager. Informix CAN and WILL work with other vendors in helping them do ports or upgrades. There's a special program that is specifically targeted for 7.x to 9.x ports. Someone else made another suggestion that might help you in the short term as well--bring up your application on a test machine with 7.31, which will be supported at least until the end of next year. You're already in a situation where Informix won't support your current version of the database (unless your maintenance specifically says so)...is the application vendor supporting you? Either way, moving to 7.31 at least gives you Informix support on the database side. Regardless of what you do, I strongly recommend you contact your Informix sales rep or SE. I'm interested in which company you're with, if you don't mind emailing me offline. --Chuck From: jblatz2@my-deja.com To: informix-list@iiug.org Subject: Re: Support for Informix 7.24 Date sent: Fri, 29 Sep 2000 01:27:36 GMT Organization: Deja.com - Before you buy. Send reply to: jblatz2@my-deja.com > Thank you all again for your well meaning and, occassionally helpful advice. > > I wish you all worked for a huge insurance company like mine that has to > budget 6 months ahead of time for large expenses and then has to request > approval from a committee that can take 6-12 months to approve expedentures > of over $75,000. Since we are talking more like over $1,000,000 (software > and hardware) there is no way for me to speed up this process no matter what > kind of a case I would make. > > I was simply trying to help my company avoid possible serious down time by > finding a temporary solution (and yes I agree 2 years is much too long to be > considered temporary). > > Again I didn't appreciate some of the insults that I received - some by > private email, but I do appreciate the well intended advice. Wish I could > take it. > > Maybe I should find a job somewhere with less red tape. > > In article <8qqu24$agk$1@nnrp1.deja.com>, > jblatz2@my-deja.com wrote: > > We have Online Dynamic Server 7.24. We are not in a position to upgrade > > all of our applications for at least another year or two. > > > > I just found out that Informix no longer supports ver 7.24. I found it > > out by accident, Informix never notified us even though we have been > > paying them a fortune in yearly maintenance. > > > > Does anyone know of a third party company that provides hotline support? > > We have been pretty lucky and have not needed support for some time, but > > even one database corruption problem could bring us to our knees pretty > > quickly. > > > > Thanks > > > > Sent via Deja.com http://www.deja.com/ > > Before you buy. > > > > > Sent via Deja.com http://www.deja.com/ > Before you buy. >